Our Story

About Medella Home Physio & OT

Since 2010, we have been dedicated to one simple mission: helping older adults regain their independence, mobility, and confidence in the comfort of their own homes.

We understand that for many, travelling to a clinic is difficult, stressful, or simply impossible. That is why we bring the clinic to you. Our team of expert physiotherapists and occupational therapists provide compassionate, professional rehabilitation across Hampshire, Dorset, and Wiltshire.

800+

Patients Helped

5★

Google Rating

16+

Years Serving Our Community

19+

Avg. Years' Experience

Founded on Care and Compassion

Medella was founded by Naomi Patrick, a Chartered Physiotherapist who recognised a significant gap in care for older adults. After years of working in the NHS, she saw how stressful it was for patients with mobility challenges to travel to appointments — and how that stress often delayed their recovery.

She established Medella as a service focused entirely on home visits, starting in Ringwood and gradually expanding across Hampshire, Dorset, and Wiltshire. Today, our team includes both physiotherapists and occupational therapists, allowing us to offer comprehensive rehabilitation that addresses both physical recovery and practical independence.

Our core values remain unchanged. We believe that therapy is most effective when delivered in a familiar, relaxed environment. By seeing you in your own home, we can identify practical solutions to your daily challenges — whether that is navigating the stairs safely, getting out of a chair with ease, or walking to the local shop.

We do not just treat conditions; we help people live their lives to the fullest.

What Sets Our Service Apart

100% Home-Based Service

We eliminate the stress and difficulty of travel by bringing expert therapy directly to you.

Specialist, Experienced Team

Every therapist is a chartered, HCPC-registered professional with extensive experience in their field.

Collaborative Care (Physio & OT)

Our physiotherapists and occupational therapists work together to provide a holistic care plan.

Fully Vetted & Insured

Every team member is fully insured, CSP/RCOT members, and has undergone an enhanced DBS check.

"I highly recommend Medella Home Physio. They have been looking after my father after a series of small strokes with kindness, compassion & encouragement that has seen him progress both physically & mentally. They have communicated with the care home staff to ensure they understand his needs, and have helped me with finding suitable wheelchair options when I was totally overwhelmed with the choices available."
Fiona Ball

Google Review

Our Values

Everything we do is guided by these principles.

Compassion

We treat every patient with the care and dignity we would want for our own family members.

Excellence

We maintain the highest clinical standards, with ongoing training and evidence-based practice.

Independence

Our goal is always to help you achieve lasting improvement, not to keep you in treatment indefinitely.

Professional Standards You Can Trust

All our therapists are registered with the relevant professional bodies, ensuring you receive safe, effective, and ethical care.

HCPC Registered Chartered Society of Physiotherapy Royal College of Occupational Therapists

HCPC Registered

All therapists

CSP & RCOT Members

Professional body membership

Enhanced DBS Checked

For your peace of mind

Where We Work

Our physiotherapists and occupational therapists provide home visits across Hampshire, Dorset, and Wiltshire. We visit patients in their own homes, in care homes, and in assisted living facilities.

Areas we regularly visit include: Southampton, Bournemouth, Poole, Salisbury, Ringwood, Christchurch, Lymington, Romsey, Wimborne, Ferndown, and the New Forest. Cannot see your location? Contact us — we likely cover your area.

See All Areas We Cover

Ready to Start Your Recovery at Home?

Contact us today for a free, no-obligation phone consultation. Naomi or a senior therapist will listen to your situation and advise on how we can help.